Policies
Cancellation Policy
Effective from January 1, 2024
🙏 We understand that travel plans change. We've designed our cancellation policy to be as flexible as possible while maintaining the quality of our services.
🏨Hotel Bookings
| Cancellation Timing | Refund |
|---|---|
| More than 48 hours before check-in | 100% refund |
| 24–48 hours before check-in | 50% refund |
| Less than 24 hours before check-in | No refund |
⛵Boat Rides
| Cancellation Timing | Refund |
|---|---|
| More than 24 hours before ride | 100% refund |
| 12–24 hours before ride | 50% refund |
| Less than 12 hours before ride | No refund |
🗺️Tour Packages
| Cancellation Timing | Refund |
|---|---|
| More than 7 days before departure | 100% refund |
| 3–7 days before departure | 75% refund |
| 1–3 days before departure | 50% refund |
| Less than 24 hours before departure | No refund |
🙏Spiritual Experiences
| Cancellation Timing | Refund |
|---|---|
| More than 24 hours before | 100% refund |
| Less than 24 hours before | No refund |
How to Cancel
- Log in to your TheKashiYatra account
- Go to Booking History
- Select the booking you wish to cancel
- Click “Cancel Booking” and confirm
- Refund will be processed within 5–7 business days
Need help? Contact us or WhatsApp at +91 9838043996.